Holicon Contact Center is committed to professional development of employees. The employee enters deployment training cycle designed to for duties and familiarize with the company. The nature of their training, and specificity are selected for the needs of the position, which includes a new employee.

Training and Quality Division, responsible for upgrading skills of workers, puts great emphasis on introductory training for telephone consultants, because they are the backbone of our company.

Each consultant goes through sales training, product training and a series of trainings which goal is to prepare to work with the client. After the initial series of training courses are organized regularly. In addition, the consultants in their daily work can count on the support of coaches and team coordinators.